New Journey For Someone With A Warm Heart

How Giftpack Works

Packer Care
Everyone will be treated as family in Giftpack

TAIWAN

UNITED STATES

What can I do if my Internet is unstable and down on the half way of delivery?
Find a place with Wifi signal, and get a screenshot of your delivery information. In this way you can check the all the information even when you’re off line.
Will I get a delivery order even when I am off line?
You will receive the notification of delivery order, but since we will assume you don’t want to be disturbed, we prefer to let others get the chance first.
Why does it take so long to wait for an order?
The number of orders depends on our sales volume. We just kick off and will do our best to improve it. Also, we will inform our packers in advance when there’re orders by using some chat apps like Line/Slack.
What can I do if any accident happens and I can’t finish my delivery?
Please use the report system built in the APP to contact us. We will give you an aid as soon as possible.
Can I be a packer if I only get a bike?
Sure, any ways of transportation are welcome:)